Below are just some of the comments Henry has received about his hand-crafted leather bags:
YES, please use my comment! I love to give credit where credit is earned! In this day and age, people need to hear more thank yous, less complaints and give recognition to people who take pride in their work! I will certainly recommend you to anyone who needs leather goods.
Enjoy your holidays!!
Your satisfied customer,
THANK YOU!! THANK YOU!! THANK YOU!! I received my brown satchel on Friday and love it! I have gotten soooooo many compliments about it. Nice work!! Enjoy your holidays!!
Your VERY satisfied customer,
I just wanted to say a big thank you for my lovely breifcase – it arrived much quickly than I had expected, and is exactly as I had imagined it. It was also the talk of the office the next day!!!
I believe your service commitment was 28 days to complete plus two weeks to ship across the pond. So, I think both objectives were exceeded. Underpromise, then over deliver. Good customer service protocol. The product is lighter than I thought, softer, too – both better than I expected. Website photo was a very good representation. Assuming it is very durable, I will be extraordinarily happy with the briefcase satchel. Thanks again.
Hi Henry. My briefcase satchel just arrived, about 1:15 PM , my time of day. Upon first glance, it looks to arrived in fine shape (bubble wrapped). Looks like it took about 11 days to get here.
Nice work – go have a beer, you deserve it.
The satchel arrived today. VERY NICE work. It is perfect. I appreciate your good work and promptness. This will make Angie a very nice gift for her professional schooling.
Again, much appreciation.
All the best for the new year
Gregg n Angie
The hybrid laptop-book bag arrived on Thursday and as well as being absolutely beautiful is perfect for the job! I am astounded at how much I can fit in and it’s still really comfortable to wear. This may truely be “a bag for life”!
Satchel arrived safety this AM and looks superb, everything I expected, my girlfriend will love it!!
Best Regards and merry Xmas
I would just like to thank you for getting the satchel to me in time for christmas given the short notice I gave you regarding of my order. The satchel is wonderful and was gratefully received by it’s recipient, it has gone a long way to helping with a great Christmas.
happy new year
The bag just arrived – its wonderful, thank you! I’ll be sure to recommend you…and Im already saving up for my next order. 🙂
I’ve been meaning to write to you for weeks, but have been very busy. The briefcase that I ordered for my partner’s birthday in January was great. He was absolutely delighted with it.
Thanks for the excellent product and your friendly and very efficient service
Just a quick e-mail to let you know that I am now the proud and very happy owner of one of your briefcases. The workmanship is fantastic and it is a delight to use every day to my work.
I just wanted you to know how very pleased I am with your product. It was a great Christmas present from my wife, Karen, son and daughter, Frazer and Laura. You really produce work of exceptional craftsmanship and skill. It has been admired a great deal too, by work colleagues in my school. I will give them your e-mail address.
Once again many thanks for your wonderful work. It really is valued and appreciated.
I’ve gone through a few briefcases over my thirty year career and I can honestly say that your one is my favourite. As I’ve eight years to go, before retiral, it should see me out! If not, expect another order! Once again, many thanks, Henry, and thank you for getting back to me. The personal touch is really appreciated.
Keep up the good work.
Just received my bag today, brown drawstring knapsack, and I am stunned. It is fantastic, better than the photo online. I love it. I wasn’t expecting it so soon either, so it was a lovely surprise.
Diolch yn fawr (thank you very much)
My satchel arrived yesterday and I just wanted to say how pleased I am with it – it’s exactly what I wanted! It will get daily use – nice to be able to carry books, files and newspapers around with me in an organised way as well as all the usual stuff.
Just wanted to send you a quick thank you for my bag – fantastic, exactly what I wanted, great craftsmanship, I thoroughly expect to still be using it when I’m 75.
I would like to thank you for the very prompt delivery of the Full Monty briefcase I ordered, it has already exceeded my expectations the pictures on your site do not do your work justice. The quality of the leather you used is second to none, but your workmanship is fantastic, this briefcase has all the hallmarks of standing the test of time with the looks that only get better with age, It has already done its first long haul flight without a mark. Apart from the quality, is the price, I would have and paid twice the amount for lesser of a quality item in certain shops.
Once again Henry I thank you as a customer who without doubt will be ordering more items from you in the very near future.
This is a belated thank you for the wonderful satchel you made at such short notice for me. I gave it to my brother for a birthday present and he was absolutely bowled over by it. It is far nicer that any I have seen in the shops – thicker leather, better stitching, more useful pockets and roomier and I cannot thank you enough for all of your help in ensuring that I received it in time.
I will definitely be hoping to ask you to make something else soon!
I was uncertain about ordering a satchel over the internet for my husband without first seeing the quality and build of the item; however upon receiving the item, I was very pleased with the style, robustness and build quality of the satchel. My husband loves it! Many thanks for the good personal communications and great service. I now understand why it took a few weeks before it was delivered; quality is worth waiting for.
I just want to thankyou so very much for getting my new bag made so quickly. I picked it up from the post office today. What a fantastic surprise.
It is wonderful. I am really looking forward to using it.
Many thanks again. Your efforts are greatly appreciated.
Many thanks to you then for this wonderful bag I got – it really is fantastic – something I hope to get a lot of use out of for many years………….and you are more than welcome to publish the email.
The bookbag has arrived safely. Thankyou for notification of its dispatch as I requested.
Thankyou also for being concerned to request my notify you of its safe arrival. The bag is beautifully finished and a heavy load of books feels light on my back due to the great design.
The bag arrived safely today. I am most impressed! The satchel is absolutely perfect – just what I wanted, and have looked for for years.
My highest compliments on your craftsmanship, and I truly appreciate the time you took to answer my questions, the small customization request, and of course, the bag I plan on having and using for years. It gives me great satisfaction to know my new bag was made by an independent craftsman whose skill and pride show in the quality of the product.
Very shortly I shall be ordering another satchel in brown, baring any more plumbing problems.
Thank you very much,
My Best Regards,
Just to let you know that the bag arrived safe and sound. I am over the moon with it – so well made etc etc. Many, many thanks – in my eyes a bargain!
I recievd my satchel and it is excellent. I’m really impressed and it has arrived in perfect time for me to start my teacher trainnig. Many thanks
This is a belated thank you for my briefcase. It arrived safely. I am delighted with it. It is exactly what I was looking for but could not find elsewhere. The quality of the leather and your workmanship are excellent. I am already enjoying using it and I would feel very lost without it!
With best wishes,
It arrived today and I would just like to say that it is FANTASTIC. It is everything I want in a bag and it makes me profoundly happy. I am ashamed to say that it is actually better made than the bag it replaces and I realise I had been made happy by an inferior product. Thank you. I may be back for further items: Christmas approaches.
I received a Soft Satchel you made as a birthday gift from my husband. I wanted to let you know that I love it very much. I really like how soft the leather feels, and how functional it is with the outside zip pocket (I keep my cell phone there) and inside pockets. Thank you for making such a great bag. It’s very well made and I will treasure it for a long time.
just received knapsack. its gorgeous! I got cold feet as it was delivered as ordering unseen is always a risk. but its lovely. as sexy as a rucksack can get! I’m going to put it away and give it to myself as a Xmas present.
Just an e-mail to say thank you for the shopper. It was an ideal Xmas present for my wife & a surprise for her. Better in real life than in your picture. Much appreciated that you delivered as you promised.
Thanks for the Satchel mate. We made a little error. We thought the box that we did not open was from my brother in australia. However on opening the box on Xmas Day we were all surprised to see it was the Satchel.
I am very pleased with the end product and you are a talented man. The hide is brilliant and I am wrapped. I love it!
Thanks a heap mate and I will be recommending you to all that are in search of a quantity briefcase or satchel.
Buy UK not Italia!
I would like to thank you so very much for the bespoke ‘diddy bag’.
It excels my expectations, the bag is extremely well made.
Quality and a wonderful service is very rare these days, but you have given me both in abundance. I will certainly return and recommend at the drop of a hat.
I thank you again and it has been a pleasure to purchase this bag.
Susan D Goater
I just wanted to tell you pleased I am with the small satchel my parents ordered for me from you. One of my co-workers had it, and I knew I had to have one. It was given to me for my 30th birthday, and, from the way it’s constructed, it seems like it will be with me for many years to come.
Just to say my bag arrived today and I am delighted with it. It has taken me a long time to replace my good old faithfully bag that I had for years and at last I think I have. Thank you so much.I am already looking for other items on your web site.Thank you again.Will certainly recommend you and will use you again.
Kind regards Jane Turnbull
I received my back to back bag yesterday. I just wanted you to know that I’m extremely pleased with it. The construction and workmanship are far superior to anything like it that I’ve owned before, and I would not hesitate to recommend your work to family or friends. All in all a very nice piece of gear. Many thanks
I bought a briefcase from you in Exeter about twelve years ago when I was doing a chemistry PhD at the university there. Just today on a whim I thought I’d type ‘Henry Tomkins leather’ into Google, and I was pleased to see you were still there and doing good business. I am just writing to tell you the briefcase still looks great, and it’s the only briefcase I’ve ever needed to own! I live in America now, and have travelled a lot on business, and the briefcase went everywhere with me.
Best wishes, Dr. Claire Hartmann-Thompson
Thank you SO much for my beautiful bag which is absolutely perfect in every way. I’ve looked for years for a bag that works exactly for me and at last I’ve found it.
Also, thank you for making it so quickly for me. It’s just fabulous – I’m over the moon!
Very best wishes
I met up with an acting mate of mine, Lex Shrapnel, after his appearance in Richard III in Stratford. There we were in the pub, happily ensconced with a bottle of Merlot, when his bag appeared. He was rather taken aback, and also particularly pleased, by the way I leapt on it! His is the large satchel and I was instantly filled with envy. Having looked at your website I’m now in the process of scrabbling together enough to purchase one of the satchels myself. To own something so well made… I can’t wait!
Really looking forward to putting an order your way very soon indeed!
Dave Gatward, Editor/Writer
Henry, I’d consider it an honour to have my comments placed on your site! I’m in total agreement with you – real marketing is all about reputation – and the only way you truly get that is by being judged on the quality of what you produce. Obviously, you produce something that’s extraordinary and that’s why the word spreads.
Can’t wait to have a Henry Tomkins Creation hanging off my shoulder when I next meet up with Lex!
I received my satchel and I ‘absolutely’ love it. I am proudly showing it off to my friends and colleagues. Hopefully – others will be contacting you when they are ready to make a change with their briefcase style. Your workmanship is simply exquisite!
Your friend and loyal customer,
Thanks so much for the lovely piece of leather craftsmanship which I received in yesterday’s post. I have to say it’s even more beautiful than I expected and a perfect bag to carry my essentials through life. Our discussions about it’s being appropriate for a man or a woman seem thoroughly insignificant as I proudly carry this thing of beauty at my side. It’s truly a gem and would have been worth it at twice the price. You must know as a struggling artist (painter), the pounds spent were especially dear to me because they meant canvas, paint and brushes, not to mention the mortgage. I only mention this because I want you to know how much I treasure your work. I hope I have the opportunity to send more customers from the states your way. For amusement (and education) I often roam the “higher class” retail establishments here, like Nordstroms and Neiman-Marcus, to see the trends among global designers, and let me say (from my perspective) they have nothing superior to Henry Tomkins’ designs. Thanks once again.
With warm regards,
Just wanted to say I really like the bag. It’s beautifully made, thanks very much.
Kay’s bag and wallet arrived just after 7.30 this morning! I could run into superlative overload here – they both fit the bill exactly as far as functionality is concerned, but for style and craftsmanship I can only hint at how impressed we are – absolutely superb. The bag hangs just right on the back of ‘Jeeves’ (that’s the name of Kay’s wheelchair, because he does for her), and will be a constant advertisement of the high quality of your work. We will not hesitate to tell your name to anyone who asks (and some who don’t too!) We’ll be taking photos, and will send you some when we get the prints back. The wallet too is just the right thing. Thank you very much – it has been a pleasure to work with you to this very satisfactory conclusion.
With Best Regards,
Kay and Gordon Munn.
I received the bag today, it’s fantastic, thanks. Also saw a selection at Camden lock, I may have to persuade myself that I need another one!
The satchel arrived today. Thank you so much. It is exactly what I’ve been looking for, and I’ve been looking for quite some time. It’s one of the best made bags I’ve ever seen. Again, thank you very much.
PERFECT. Many thanks I can’t wait to go away. Your craftsmanship is fantastic.
I received my order today and I would like to take the opportunity to say how delighted I am with the 2 bags. Wonderful craftsmanship and I am sure a pleasure to use. Many thanks for the efficiency of the service you offer and I guarantee that I shall recommend you extremely highly to all my colleagues.
My satchel has arrived – thank you so much! It is lovely, and it smells wonderful. Many people at work admired it, and they now all have your web address. I am happy to recommend you – the work is terrific!
The briefcase arrived today, thank you. Can I say that it more than lives up to the promises – great quality, both in materials and construction. I looked for ages in various shops etc. for this sort of briefcase and found nothing approaching the quality of your work. Should anyone I know be looking for a briefcase, I’ll be sure to recommend you. The only problem is that now my wife has seen the quality she may be looking at the various bags that you do. Thanks a lot!! All the best for 2002.
The parcel arrived safely on Friday 14 but nobody was at home so it was safely delivered on Monday 17. I am most impressed with the briefcase and it was extremely well received on Christmas Day. Thanks for all your help in getting it to me in time. Happy new year.
Alan R. Limb.
The bag arrived yesterday afternoon! It is absolutely gorgeous! Thank you for all of your helpful service in getting it here in time!
I wanted to thank you for providing a superb service. The briefcase is exactly what I wanted – the quality of workmanship and finish are both exemplary. It’ll get plenty of use in the future – you may see it back from time to time for a “service”. Wishing you a merry Christmas and best wishes for 2002.
Thank you for your telephone call yesterday, it was very nice to speak to the person who made my bag, personal service seems very rare nowadays & when it does happen it’s a rare treat! Thank you too for the extra effort that you went to to deliver my bag in time for my trip, it arrived this morning & I am absolutely thrilled with it. It’s a wonderful piece that I will treasure for years.
The satchel arrived today. It is SOOOOO beautiful – and brilliantly well made. I am over the moon about it – I just wanted to let you know that I think your work is wonderful and that I am absolutely delighted with the bag.
I will save up for a black one now.
The satchel arrived and it now seems to be surgically attached to me wherever I go. I used to get annoyed with having to carry a wallet. Now I’m looking for excuses to carry a bag! It’s utterly superb: tough; superbly well made; original, and doesn’t need an irritating fashion label to demonstrate why it’s worth the owning. Will I recommend you? I already have. Will I be back? I’m already saving up.
I took delivery of my satchel a few weeks and it has travelled around Europe with me. It is deceptively large, and holds far more than I anticipated, which is great because I have found I have far more to carry than I had planned. The dividers and front pocket are large enough to really earn their keep. For my needs, this is the ultimate bag.
Thanks and best wishes
Just a quick note to thank you for making the most wonderful bag for my husband. It arrived at the end of last week and is already in use. Thanks too for chatting things through with me on the phone before hand.
I wanted to thank you very much for making sure I received my order on time. My daughter is really delighted with her present. It is a wonderful piece of craftmanship.
All I can say is, it’s beautiful.
I hope you had a good holiday.
I am delighted with the bag you made for me. It is superb quality.
Your friendly, personal, way of business is refreshing these days and you service is excellent.
Many thanks again.
Just wanted to let you know that the satchel arrived and it is fabulous. My biggest problem now is waiting until Christmas so that I can have it!!!!!!!
Thanks for everything!
A belated “thank you” for making and despatching my briefcase so promptly. It arrived as promised last Thursday.
Needless to say, as borne out by the innumerable glowing references on your website, the quality is absolutely superb. Excellent value and a pleasure to do business with (and I can promise you it’s not often I feel able to say that!).
Many thanks once more.
Dear Mr Tomkins,
Just to let you know that I received the bag today, and absolutely love it !! (Sad I know, as after all it is only a bag!) It`s perfect, and so well made.
Thank you so much, I have saved your website under favourites!
Hi, Chris’s wife here. I love my bag very very much. It is much admired! Thank you for putting in the effort to get it to me on my birthday! It arrived on the day!
i would like to just say thank you very much for the briefcase that you v made for my boyfriend !
I love it very much and it was worth it to wait a little :)……my boyfriend told me that he never appreciate bag like this in his life and he very much loves it so thank you once again and i would absolutely buy next time again from you !
Very nice job done and its special to us from you.We so much appreciate your work.
Kind regards and best of luck from
natalia and michael .
I’ve been using the Briefcase Satchel for some time now and I wanted to let you know how pleased I am with it. It is fine for day to day use and is also capacious enough to take my laptop and accessories when I need to transport them.
There are a number of features which make it stand out:
Firstly, I was surprised at how light it is. I had wondered if it would be a bit heavy, but it combines relative lightness and robustness. The shoulder strap is excellent. Commonly these straps are continuous with some sort of pad which barely speads the load. By interrupting the strap with a wider section, yours spreads the load across a greater width very effectively. You could modify the design slightly by tapering the corners of the wider section. The three internal pockets sit above the bottom of the bag. This allows some bulky items (such as a laptop computer power supply) to sit below these pockets without increasing the width.
I will have no hesitation in recommending your work to others.